No Output Sound
Problem
When playing a scenario or playing an event-triggered sound, you do not hear the output sounds.
Causes
There are 3 possible causes.
- Case 1: The audio output is turned off ().
- Case 2: The speaker button keeps turning off.
- Case 3: No audio driver is set in the Audio settings or a wrong driver is selected.
Solution Case 1
Click the speaker button to turn on the audio output.
The speaker button turns light blue .
Solution Case 2
- Click the Audio config. button.
- Click the Audio settings button.
- If the audio output is turned on (), click the speaker button to turn it off.
- Select the appropriate device from the Output device drop-down list.
- Close the Audio Status window.
- Click the speaker button to turn on the audio output.
Solution Case 3
- Click the Audio config. button.
- Click the Audio settings button.
- If the audio output is turned on (), click the speaker button to turn it off.
- Select the appropriate audio driver from the Driver drop-down list.
- Make sure that the appropriate device is set in the Output device drop-down list.
- Close the Audio Status window.
- Click the speaker button to turn on the audio output.