If you are evaluating oSP3D for purchase or have an active support and maintenance contract, contact Ansys Support with any questions or issues that you might have:
Email: <support@ansys.com>
Online: Ansys Customer Portal
Support Hotline (USA): 1-800-711-7199
Support Fax (USA): 724-514-5096
Note:
Before contacting Ansys Support about a problem, read through oSP3D Troubleshooting to see if this section provides a solution or workaround. Next try searching for a solution on the Ansys customer site. This site provides solutions to thousands of problems that you might encounter when using Ansys products.
When emailing Ansys Support about a problem, send detailed information in an incident report. For more information, see Filing Incident Reports.
When telephoning the Ansys Support hotline, call Monday through Friday from 8:00 AM to 5:00 PM U.S. Eastern time, excluding holidays. If you are outside the U.S., contact your regional Ansys office or Ansys partner for support.