Technical Support for Ansys, Inc. products is provided either by Ansys, Inc. directly or by one of our certified Ansys Support Providers. Please check with the Ansys Support Coordinator (ASC) at your company to determine who provides support for your company, or go to www.ansys.com and select Contacts → Contacts and Locations. If your support is provided by ANSYS, Inc. directly, Technical Support can be accessed quickly and efficiently from the Ansys customer site, which is available from the Ansys Website (www.ansys.com) under Support → customer site. The direct URL is: www.ansys.com/customercommunity. One of the many useful features of the Ansys customer site is the Knowledge Resources Search, which can be found on the Home page of the Ansys customer site. To use this feature, enter relevant text (error message, etc.) in the Knowledge Resources Search box and click the magnifying glass icon. These Knowledge Resources provide solutions and guidance on how to resolve installation and licensing issues quickly.

NORTH AMERICA

All Ansys Products except Esterel, Apache and Reaction Design products

Web: Go to the Ansys customer site and select the appropriate option.

Toll-Free Telephone: 1.800.711.7199 (Please have your Customer or Contact ID ready.) Support for University customers is provided only through the Ansys customer site.