7.1. Assumptions, Restrictions, and Notes

The Ansys License Manager supports limited dongle usage:

  • Flexera does not recommend using dongles with license servers running on virtual machines.

  • Ansys, Inc. supports only FLEXID9 (Sentinel/Aladdin USB) dongles and their Flexera-provided drivers.

  • Ansys does not support license borrowing for any license features tied to a dongle.

When we refer to dongles, we are specifically referring to FLEXID9 (Sentinel/Aladdin USB) dongles.

Every machine from which you are serving licenses tied to a dongle requires the following:

  • Ansys License Manager is installed on the machine.

  • Dongle is inserted in an appropriate USB slot.

  • Required version of the dongle driver is installed on the machine. This manual step is described in detail below.

  • Flexera-provided FLEXID9 library is in the correct location on the machine. The Ansys License Manager installation's licensing configuration process handles this step for Windows machines. On Linux, copying this file to the correct location is a manual step included in the Linux Procedures section below.

The dongle driver version required for Release 2024 R2 is detailed in the File Information and Supported Dongle Driver Versions section below. If the specified version of the dongle driver is already installed on your machine, no additional action should be required to use dongles with this release of the Ansys License Manager. However, if you encounter problems, we recommend that you refer to Dongle Troubleshooting at the end of this section and that you go through the steps below for your machine’s platform.

All Ansys paths shown in this document show the default installation directory. If your installation directory is not the default location, replace all Ansys paths with your installation directory. The default installation directories are as follows:

Windows: C:\Program Files\Ansys Inc
Linux: /ansys_inc

You must have administrator/root privileges to install or remove a dongle driver.