11.1. Accessing RSM Log Files

You can use the following log files to troubleshoot issues relating to RSM or Ansys RSM Cluster (ARC) configuration:

Table 11.1: Key RSM Log Files

Log File	Location	Purpose
rsmlauncher242-<timestamp>.log	Windows `C:\Windows\Temp` Linux `/tmp`	Provides service information and errors from the RSM Launcher Service (Ans.Rsm.Launcher.exe process).
rsm_username_<timestamp>_pid.log	Windows `User %TEMP%` Linux `/tmp`	Provides service information and errors from the RSM UserProxy process (Ans.Rsm.UPHost.exe). There will be a UserProxy process for each user.
ArcMaster242-<date>.log	Windows If running as a Windows service: `C:\Windows\Temp` If not running as a Windows service: `%USERPROFILE%\AppData\Local\Temp` Linux `/tmp`	When configuring an Ansys RSM Cluster (ARC), this provides a transcript of what has occurred while starting the ARC Master Service on the submit host.
ArcNode242-<date>.log	Windows If running as a Windows service: `C:\Windows\Temp` If not running as a Windows service: `%USERPROFILE%\AppData\Local\Temp` Linux `/tmp`	When configuring an Ansys RSM Cluster (ARC), this provides a transcript of what has occurred while starting the ARC Node Service on an execution node.