10.6. FlexNet License Log File Errors

***Not a valid server hostname, exiting. Valid server hosts are: xxx

The hostname in the SERVER line of the license file does not match the hostname of the system. In this case, change the hostname in the license file. Other possible causes include:

  • The license file was put on a machine other than the one for which it was created; therefore, the hostname is not correct.

  • The hostname of the license server changed. Change the hostname on the SERVER line of the license file to correct this problem. REMEMBER to send Ansys the new hostname so that future license files are made with the correct hostname.

  • The license file was put on a machine other than the one for which it was created AND the user changed the machine's ID on the SERVER line but did not change the hostname. If the machine ID is also wrong, you will also see a message about the wrong hostid on SERVER line after correcting the hostname.

  • The wrong hostname was used to create the license file. As long as the correct machine ID was used, you should be able to change the hostname on the SERVER line of the license file to fix this problem. REMEMBER to send Ansys the correct hostname so that future license files are made with the correct hostname.

***Invalid license key (inconsistent authentication code)

The INCREMENT lines in the license file are not valid for this system (Hostid mismatch). This error will also occur if the license file was typed incorrectly. Additional causes for this message include:

  • If a license file created for machine A is being installed on machine B AND the user changed the hostname and the machine ID to machine B's in the SERVER line.

  • If INCREMENT lines created for machine A are appended to an existing ansyslmd.lic file on machine B.

  • If a laptop with a docking station (with an Ethernet card in it) is removed from the docking station, and the license was made using this card's Ethernet address, AND the user edited the SERVER line, replacing the Ethernet address with the disk signature of the machine (in an attempt to fix the problem). Such an attempt will not succeed because the INCREMENT lines were created using the docking station's Ethernet address, which in this situation can no longer be seen on this machine.

  • In a three-server license environment, if the license file was created using an incorrect hostid for one of the license servers, this message will appear and will prohibit an Ansys product from running on any machine. Verify that the hostid in the license file matches the hostid on all three license servers. If it does not, the license file must be created using the correct hostid for all license server machines.

***Wrong Hostid on SERVER line for license file: <path to license file>

License file is not valid for this machine. Possible causes include:

  • There is a typographical error. If the license file was entered manually, the machine ID may have been incorrectly typed in the SERVER line.

  • The user installed a license file created for machine A on machine B and changed the hostname in the SERVER line but did not change the machine ID.

  • The hostid changed on a machine but the hostname stayed the same.

  • A laptop with a docking station (with an Ethernet card in it) is removed from the docking station, and the license file was made using this card's Ethernet address.

  • A license file was made using the Windows disk signature but the keyword 'DISK_SERIAL_NUM=' was not put before the ID. Ethernet address would be expected.

*** "XXX" : Not a valid server hostname, exiting. Valid server hosts are: "YYY".

The hostname listed in the ansyslmd.lic (YYY) file does not match the hostname of the system (XXX).