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Frequently Asked Questions

This section provides answers to questions that are commonly asked about Ansys HPC Platform Services (HPS).

  • What are the different core services in Ansys HPC Platform Services, and what does each one do?
  • What is an 'Evaluator' in Ansys HPC Platform Services?
  • What is a 'Scaler' or 'Autoscaler' in Ansys HPC Platform Services?
  • What is the 'Process Launcher' service and why is it necessary, especially for on-premises HPC?
  • When I run the Docker Compose deployment directly from a shared file system like NFS or Lustre, some containers fail with 'permission denied' errors, especially when accessing mapped configuration files or scripts. What causes this?
  • How can I deploy Ansys HPC Platform Services on an air-gapped node?
  • I have defined my desired working directory path in the FILE_STORAGE variable within the .env file, but the HPC containers using the file_storage volume don't seem to write data there. Where is the data going, and how do I fix it?
  • How can I configure the Data Transfer Service container to use a specific network share or host directory for its project file staging area instead of using its default location?
  • When transferring many or large jobs using Ansys HPC Manager, my host's /var partition fills up. Why does this happen and what are the solutions?
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