This issue may occur when xdg-open is not installed or working properly on the DCG server. This tool is used to open a URL in your default web browser.

To resolve this issue, an IT administrator should ensure that xdg-open is properly installed and configured with a default web browser. If it is working properly, typing xdg-open www.google.com on the command line should open the Google search page in a browser window.

If IT assistance is not immediately available, setting the HPC_BROWSER_OVERRIDE variable enables you to work around this issue. For example, "HPC_BROWSER_OVERRIDE=firefox". Once an administrator resolves the xdg-open issue, you can remove this variable.