Make sure that you have a current license to run the appropriate connection. Check the license file in the licensing directory <drive>:Program Files\ANSYS Inc\Shared Files\licensing (Windows). See the Ansys, Inc. Licensing Guide for a complete list of product names and their associated feature name.

These messages indicate that either the connection is not properly installed or it has not been licensed for the current system. In addition, if you try to run the connection for Creo Parametric or NX you must also have a valid licenses for those products. Contact your system administrator if you have any questions about which products are licensed for your system.