Getting Help from Ansys Technical Support
For information about Ansys Technical Support, go to the Ansys corporate Support website, www.ansys.com/Support. You can also contact your Ansys account manager to obtain this information.
Email can work well for technical support. All Maxwell software files are ASCII text and can be sent conveniently by email. When reporting difficulties, it is extremely helpful to include very specific information about what steps were taken or what stages the simulation reached. This allows more rapid and effective debugging.